How to fix “Your account doesn’t allow editing on a Mac”?4 Working Methods

Microsoft Office 365 has been upgraded to its new version recently. Microsoft’s this service has a bunch of advanced tools that almost every PC user use for customization, organization and editing. Tools such as MS Word, MS PowerPoint, MS Excel and many other are included in the Office 365 suite.


After releasing the update, many Mac users are complaining about the issue that they are facing even after purchasing the licensed version of MS Office 365. Mac users are complaining about the error message “Your account doesn’t allow editing on a Mac”.

Before we jump on to the solutions to remove this error message from the Mac’s display, let’s understand what causes your system display this message.

What causes “Your account doesn’t allow editing on a Mac” message?

  • Since Microsoft has released the latest update of Microsoft Office 365, the updated version can’t figure out your license which can cause this error message.
  • Besides this, the Microsoft team has figured out that there are some built-in files in your system that may cause this error message. In this guide, we have listed down all the working methods to resolve this error message.

Methods to Fix “Your account doesn’t allow editing on a Mac”

Method 1: Re-check Your License

The first thing you need to check here is the license type. If you are entering the wrong license, then you may not be able to use the Microsoft Office tools properly. To use the office tools normally, you have to re-check the license type.

Follow the given steps to check your Microsoft Office 365 License.

Step 1:

Visit the official portal of Microsoft Office 365. The following link will redirect you to the official portal.

Visit Microsoft Office 365:

Step 2:

From the main portal page, click the Settings option from the menu and then select the Office 365 option.

Step 3:

From the left sidebar, select Subscriptions option. This will let you check the license type and other details of your subscription plan.

Step 4:

Locate the Licenses section from the right side of the Window and select the latest desktop version of Office 365 from there.

If the license window doesn’t show up the right license number, then you have to ask about the same to your license provider.

Method 2: Remove Corrupted Files

Step 1:

Make sure that your system is connected to the Internet.

Step 2:

Click the Apps option from the main menu and select Sign Out option. This will sign out from the Microsoft Office Applications.

Step 3:

No, go to the Library Folder and select Group Containers option.

Step 4:

From the Library Folder, select the below given folders if present.

  • UBF8T346G9.Office
  • UBF8T346G9.OfficeOsfWebHost

Step 5:

Drag these folders to Trash folder. This action will delete all these unwanted folders from your system.

Step 6:

Sign in back to your MS Office Applications and start using the apps normally.

Method 3: Fresh Install of Microsoft Office 365

If the problem or the issue persists, then there must be some issues with the software itself. To resolve this issue with the right license, you need to reinstall the Microsoft Office 365 software back to your system.

To do so, you have to uninstall the existing Microsoft Office 365 software from your system. The following steps will show you how to uninstall and reinstall this software on your computer system.

Step 1:

Open Applications folder from the Dock. You can also open this folder from the Finder window.

Step 2:

From the Applications Window, select Microsoft Office Tools such as Microsoft Word, Microsoft Excel, Microsoft OneNote, Microsoft PowerPoint, Microsoft Outlook etc.

Step 3:

Right-click on the Selected file, a new menu will be opened. From the given menu, select Move to Trash option. Or you can simply drag the selected files directly to the Trash folder.

Step 4:

This will remove all the tools of Microsoft Office 365 from your Mac system.

Now, you have to re-install these applications back from the official AppStore. And then re-activate them using the purchased license.

Method 4: Activate Microsoft Office 365

Step 1:

Visit the official portal of Microsoft Office to use their tools online from your Mac system. You can also get the fresh versions of these tools for your system that you can install as per your needs.

Step 2:

Click Activate Office button to begin installing the new applications of Microsoft Office 365 back to your Mac.

Step 3:

While activating the Office tools, you will be asked to enter the License Key that you have purchased from the official Microsoft Store.

Step 4:

Enter the Key and press the Ok button to activate your Microsoft Office 365.

Once you activate the account, you can begin using the Microsoft Office 365 tools again.

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